This privacy policy explains how the independent information portal at Deloro handles information submitted by visitors. It applies to this website and its editorial contact channels, rather than to the separate account, payment or gambling services provided by the operator of Deloro.
The short version of our privacy approach
We collect only the information needed to operate and improve the portal. This can include technical details generated when you visit the site, together with the contents of messages sent to our editorial team. We do not sell personal information, and we do not ask visitors to create an account with us.
Your use of the website also gives you access to information about third-party gambling services. Any registration, identity verification or payment information you provide to the operator is handled under that operator's own privacy process. This portal does not receive or control your account credentials, deposits, withdrawals or player records.
Information you provide
When you email [email protected] or use the portal's contact channel, we may receive the details you choose to include in your message. This may contain your name, email address, contact preferences and information connected with your question. Please avoid including account passwords, identity documents or financial details unless a specific editorial request makes that necessary.
Information submitted through our contact channels is used to answer the question, clarify the relevant information and maintain an appropriate editorial record. It is not collected for gambling purposes and is not used to operate an account for you.
Technical information and cookies
Like most websites, the portal may record technical information needed to deliver pages, maintain security and understand broad usage patterns. Depending on the settings you choose, this can include your browser type, device information, approximate location and pages visited. The site may also use cookies and similar technologies for essential functions, preferences and consent-based analytics or advertising.
| Technology | Purpose |
|---|---|
| Necessary technologies | Support core site functions, security and your cookie choices. |
| Analytics technologies | Help the publisher understand how visitors use the information portal. |
| Preference technologies | Remember settings such as consent or display preferences. |
| Advertising technologies | Support relevant advertising where consent has been provided. |
Processors, sharing and international transfers
We may use service providers to host the website, measure traffic, manage cookies or support the publication of editorial material. These providers act on our instructions when handling information on our behalf. We may also disclose information where required by law, or where necessary to protect the security and integrity of the portal.
Deloro does not sell personal information. Information exchanged with the gambling operator moves only when you choose to use its separate platform; the operator then determines how information such as registration and identity-verification records is handled.
Your rights under UK GDPR
Where the UK GDPR applies, you have rights to access your personal information and request its correction. You may also request erasure, restriction or portability, object to certain processing, and withdraw consent where processing relies on it. These rights are not limited by the fact that you encountered Deloro through an information page rather than an account.
To exercise a right, email [email protected] with enough information for us to identify the relevant correspondence and understand your request. You can also complain to the Information Commissioner's Office, whose guidance is available at ico.org.uk.
How long information is retained
Editorial correspondence is kept only for as long as it is useful for handling the request, maintaining a relevant record or meeting legal and security obligations. Technical information is retained according to the purposes it serves and the retention periods used by the relevant service providers. When information is no longer needed, it is deleted or anonymised in accordance with our retention practices.
Children and age-restricted use
This information portal is intended for adults aged 18 and over, and access is restricted to 18+ users. We do not knowingly collect personal information from children. If you believe a minor has sent us information, contact [email protected] so that the appropriate action can be taken.
Changes to this privacy policy
We may update this policy when the portal, its service providers or relevant legal requirements change. The current version will remain published on this page, and material revisions can be identified by the date shown below.
Last updated: 19 February 2026
This page is provided for information and marketing purposes. We are not a gambling operator, bookmaker or organiser of betting or gaming activity. Access to this content is restricted to persons aged 18 and over (18+). Free, confidential support with gambling is available through BeGambleAware.org.